Privacy Policy

Effective Date: 1/1/2025

Thank you for trusting Eternal Glow Medspa LLC. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information, particularly in connection with our messaging services, including 10DLC SMS campaigns.

Information We Collect

We may collect personal information from you, including but not limited to your name, phone number, email address, and any other information you choose to provide when opting in to receive communications from us.

How We Use Your Information

We use your information to:

• Provide and deliver the services you request
• Communicate with you about updates, promotions, or news if you have opted in
• Improve our services and customer experience
• Comply with legal obligations

SMS Communications

If you opt-in to receive SMS communications from us:

• We will use your phone number solely for sending service-related messages or promotional messages if you have provided explicit consent.
• We will not share, sell, or rent your SMS opt-in information or phone number to any third parties for marketing or promotional purposes.
• SMS opt-in data and consent will not be shared with any third parties, except with service providers assisting us in delivering messaging services (such as messaging platforms, phone carriers, and other vendors involved in SMS message delivery).

Sharing Your Information

We do not sell, rent, or share your Personally Identifiable Information (PII) with third parties for marketing purposes.

We may share your personal information, including SMS opt-in or consent status, only with trusted partners who assist us in providing our messaging services. These partners are contractually required to keep your information secure and use it solely to support the delivery of services.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

Promotional Communications

Promotional communications may be sent via email or SMS, based on your provided consent. You can opt out at any time by following the unsubscribed instructions included in the communications or by contacting us directly.

Data Security

We implement reasonable and appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

Your Choices

You may opt out of receiving promotional communications from us at any time. To opt out of SMS messages, reply “STOP” to any message you receive from us. To opt out of email communications, click the “unsubscribe” link in the email or contact us directly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: Eternalglowmedspanj.com@gmail.com